Updated Information – November 6, 2020

Anchorage and Eagle River Store updates: per the Mayor of the Municipality of Anchorage Emergency Order EO-13-V3, facial coverings or face shields must be worn to enter these stores. If you are unable to wear facial coverings or face shields we will provide curbside delivery for you. Thank you for following these guidelines and for your continued patronage during this pandemic. -PetZoo

“I HEREBY ORDER THE FOLLOWING EMERGENCY REGULATIONS TO BE UPDATED AND EFFECTIVE AS OF 8:00 A.M. ON NOVEMBER 9, 2020. THE FOLLOWING EMERGENCY REGULATIONS HAVE THE POWER OF LAW, SHALL REMAIN IN EFFECT UNTIL MODIFIED OR REVOKED, AND SHALL SUPERSEDE ALL CONFLICTING LAWS DURING THE EXISTENCE OF THIS EMERGENCY

1. All individuals must wear masks or face coverings over their noses and mouths when they are (a) indoors in public settings or communal spaces outside the home; or (b) outdoors when at a gathering or, when not at a gathering, when six feet of physical distancing from non-household members (or small chosen closed group) cannot be maintained.

2. A face shield is generally not permitted in lieu of a mask or face covering, as face shields are less effective in stopping the spread of COVID-19. However, face shields may be permitted in lieu of a mask or face covering for the following individuals, who must wear a face shield whenever a mask or face covering would be required unless it is impossible to do so:

1. Any individual who cannot tolerate a mask due to a physical or mental disability;
2. Individuals who are communicating with someone who is deaf or hard of hearing;
3. Individuals performing an activity that cannot be conducted or safely conducted while wearing a mask (for example, a driver experiencing foggy glasses, a dental patient receiving care, an equipment operator where there is a risk of dangerous entanglement).”

Updated Information – July 18, 2020

PetZoo Customers – We are now requiring masks be worn at the Anchorage and Eagle River locations per the Mayor’s mandate. Masks are strongly recommended at our Palmer and Wasilla locations. Thank you!

Updated Information – June 21, 2020

PetZoo Customers – We are continuing at this time with early hours for senior/vulnerable customers as well as reduced hours in the evening in order to sanitize. We will continue with social distancing practices, keeping 6ft apart from others who are not household members.

• We are allowing the return of pets to visit the store. They must be leashed and with their owner and practice social distancing from others.
• We are resuming the sale of live animal/fish to 1/2 capacity.
• The dog wash at our Eagle River location will now be open. We will be sanitizing between customers.
• Adoption clinics may resume, only one may be at a location at a time.
• No limit to the number of customers in the store at one time.
• No limits on number per household shopping.
• Face coverings strongly encouraged.
• Curbside service available upon request for seniors (60+) and vulnerable.

Thank you for your business, your patience, and your compliance for the safety of all. PetZoo Alaska, LLC

Our Mission at PetZoo: “A world where every pet is happy, healthy and safe.”

Sincerely, your Friends at PetZoo