Updated Information – March 23, 2020

Due to the crucial role we play in the pet food industry, PetZoo retail stores are considered an essential business and may continue to operate under a state of emergency, shelter in place orders, and curfews recently issued in the U.S., in relation to COVID-19. We are doing so under reduced hours and hours set aside for the elderly and vulnerable.

For the safety of our customers and staff, social distancing will be strictly enforced. We ask all entering our facilities to stay 6 feet apart from one another.  We also ask that if possible, only one member per family enter to make purchases. Returns will also not be allowed during this time. We hope you and your family as well as all our staff remain healthy during this trying time.

Shopping Guidelines

For the safety of our customers and staff, social distancing will be strictly enforced.

• We ask all entering our facilities to stay 6 feet apart from one another.
• Place items on counter and step back so the cashier can process your sale.
• While in line, remain 6 feet away from other customers.

Seniors (60+) and the vulnerable may also call ahead and request a curbside pickup.

Thank you for your business, your patience, and your compliance for the safety of all. PetZoo Alaska, LLC

Our Mission at PetZoo: “A world where every pet is happy, healthy and safe.”

We care about all pets and our customer’s health. Therefore, we are temporarily suspending the sale of some reptiles, small animals, and fish. We will continue the sale of feeder fish, crickets, worms and mice. We also are not going to be selling chicks this year and therefore have to cancel our chick days sale. We do apologize to all of you that look forward to this event every year.

Our staff is prioritizing their time and efforts by taking precautions to regularly sanitize our stores and keep our shelves as full as possible. We appreciate your patience and hope to be back to normal operations as soon as possible. We are also implementing a temporary change in store hours. We appreciate our customer’s compliance for the safety of our senior community members and those with vulnerable immune systems.

Thank you for your patronage during this time.
Sincerely, your Friends at PetZoo